CB55 Privacy Policy

CB55 ("we", "us", "the platform") is a trusted online gaming and betting service provider in Bangladesh. This Privacy Policy applies to the CB55 website and all associated digital services.

By creating an account, making a deposit, or using any of our services on CB55, you agree to this Privacy Policy. Please read it in full before using the platform.

CB55's Privacy Policy has been developed in line with international data protection standards. We believe safeguarding every member's data is our responsibility — not merely a legal obligation.

CB55 only collects information that is necessary to provide our services. We do not collect any data beyond what is needed.

CB55 uses collected data only for the specific purposes outlined below. Your data is never used for anything beyond these purposes.

• Account Management: To verify registration and login, and to ensure account security.
• Payment processing: To process deposits and complete withdrawals.
• Customer Support: For resolving issues, handling complaints, and providing support.
• Security: To prevent fraud, money laundering, and unauthorized access.
• Service Improvement: To analyze user experience and further improve the platform.
• Responsible Gaming: To identify signs of gaming addiction and provide timely support.
• Legal Obligation: To meet the requirements of regulatory authorities.
• Marketing: To inform you about CB55's own offers and bonuses — only with your consent.

CB55 never uses your data to send unsolicited spam or irrelevant advertisements.

CB55 stores your data on secure servers. All data is protected using AES-256 encryption.

• Account data — retained for the duration of the account and for 5 years after closure.
• Transaction data — retained for up to 7 years in accordance with legal requirements.
• Cookies & session data — automatically cleared after 30 days.
• Log files — retained for up to 90 days for security purposes.

Data is securely deleted after the retention period. You may also request deletion at any time — however, we may be required to retain certain data for legal reasons.

CB55 never sells your personal data to third parties. However, information may be shared in the following limited circumstances:

• Payment providers: Only the necessary information is shared with Mobile Pay, Nagad, or Rocket to process transactions.
• KYC Partner: With trusted third-party agencies for identity verification.
• Legal Authorities: When required by a court order or legal obligation — and only to the extent necessary.
• Security Investigations: With relevant authorities in cases involving fraud or money laundering investigations.

CB55 uses cookies on its website — they are essential for the site to function properly. Cookies are small data files stored in your browser.

• Essential cookies: For login sessions and security — the website cannot function without these.
• Functional Cookies: To remember your preferences and language settings.
• Analytics Cookies: For monitoring website performance — fully anonymized data.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some CB55 features to stop working correctly.

CB55 uses industry-leading security measures to protect your data. The following layers of protection are always active:

• 256-bit SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted.
• AES-256 storage encryption: All data stored in our databases is encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for account logins.
• Real-Time Monitoring: Instant detection of suspicious activity.
• Regular security audits: Regular audits conducted by third-party security experts.
• Firewall & DDoS Protection: Multi-layered defense against server attacks.

That said, no method of transmission over the internet is 100% secure. We strongly encourage you to use a strong password and never share it with anyone.

As a CB55 member, you have the following rights regarding your personal information:

To exercise these rights Help Centeror email us at support@cb55.biz.

CB55 is strictly for users aged 18 and above. We do not collect or process any data belonging to minors.

• Date of birth is collected at registration to verify your age.
• KYC documents may be requested to verify age in cases where there is reasonable suspicion.
• Any account found to belong to a minor is immediately suspended and all associated data is permanently deleted.

CB55 may update this Privacy Policy when necessary. For significant changes, members will be notified via email or in-app notification.

• The date of any changes will always be shown at the top of the page as "Last Updated".
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• Previous versions are available upon request through our support team.

For any privacy-related questions, requests, or complaints, please contact CB55's Data Privacy Team:

• Email: support@cb55.biz (Subject: Privacy Request)
• Live Chat: Available 24/7 via our website
• Help Center: Help Center Visit Page

CB55 will endeavor to respond to all complaints within 7 business days of receipt.